Job Title: CRM Trainee – The Deal
Company Name: Chalhoub Group
Job Location: Dubai, United Arab Emirates
Work Mode: Hybrid
Date Posted: 30 July 2026
Job Reference/ID: 8149277
Job Description / Role:
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.
Key Responsibilities:
- Collaborate with the team and other departments to brainstorm and build impactful, targeted email campaigns.
- Create compelling copy in English (Arabic would be a plus) for newsletters/sms/push/whatsapp, ensuring consistent tone of voice and brand language.
- Use Salesforce Marketing Cloud to design and send newsletters, ensure accuracy and quality by maintaining a vigilant eye for detail.
- Support in tracking the performance of CRM campaigns, analyzing metrics, and providing actionable insights to improve future communications.
- Integrate seamless omnichannel experience by visiting store and keeping close contact with retail team
Education Qualifications: Bachelors Degree in Business Management, Communications, etc
Skills Required:
- Creative thinker with excellent communication skills.
- A positive and proactive attitude toward learning and feedback.
- Ambitious with high a drive for growth and excellence
Languages: English (Arabic would be a plus)
Employment / Job Type: Full Time
Benefits: Competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
About the Company:
Chalhoub Group is a leading partner and creator of luxury experiences across the Middle East, with a portfolio of eight owned brands and over 300 international ones. Its retail names include Level Shoes, Faces, Tanagra and Ghawali, alongside distribution partnerships with houses such as Fendi, Versace, Swarovski and Sephora.
Company Industry: Retail
Department / Functional Area: CRM
HOW TO APPLY:
Interested candidates may apply by submitting their resume/CV through the official Chalhoub Group career website.
