Job Title: Waiter / Waitress
Company Name: Rotana
Job Location: Makkah, Saudi Arabia
Work Mode: On-site
Date Posted: 26-07-2026
Job Reference/ID: 5382831_en
Job Description / Role:
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.
Key Responsibilities:
- Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
- Greet and seat customers and serve them in a professional, discreet and personalized way
- Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
- Consistently monitor quality of food & beverage being served
- Practice good customer relations and attend to customer complaints / queries satisfactorily
- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
- Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques to exceed guest expectations and increase revenue
Skills Required:
- Professional service delivery
- Customer relations and complaint handling
- In-depth food and beverage menu knowledge
- Up-selling techniques
- Adherence to hygiene and cleanliness standards
- Table service and mise-en-place preparation
Employment / Job Type: FULL_TIME
About the Company:
Abu Dhabi headquartered hotel management company and one of the largest homegrown operators in the Middle East and Africa. Founded in the 1990s, Rotana manages properties under Rotana Hotels and Resorts, Centro, Rayhaan, Arjaan, and Edge, covering business hotels, resorts, and serviced apartments across the Gulf, Africa, and Eastern Europe.
Company Industry: Hospitality
Department / Functional Area: Food & Beverage
Closing Date: 24-09-2026
HOW TO APPLY:
Interested candidates may apply by submitting their resume/CV through the official Rotana career website.
