Job Title: Receptionist – Dubai Investments Park
Company Name: Premier Inn
Job Location: Dubai, United Arab Emirates
Work Mode: On-site
Date Posted: 3 August 2026
Job Reference/ID: 445075000040823152
Job Description / Role:
Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.
Key Responsibilities:
- Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.
- Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests
- Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations
- Identify corporate leads and build long-term relationships
- Drive online name mentions and promote customer feedback
- Understand the online guest’s feedback and explore options for improvement
- Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries
- Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery
- Ensure safety of all guest in line with the safety procedures and guideline.
Experience Required:
- Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.
Skills Required:
- Customer-oriented approach
- Excellent communication skills
- Strong attention to details
- Flexible, agile and able to work under pressure
- Ability to work both independently and in a team
- Proactive and excellent organizational skills
- Ability to provide exceptional customer service to our guests
- Knowledge of Opera (PMS
Languages: Arabic (speaking, writing, and reading)
Employment / Job Type: Full Time
Benefits: Competitive salary package, accommodation, transportation, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.
About the Company:
Budget and midscale hotel brand owned by United Kingdom leisure group Whitbread, and one of Britain’s largest hotel chains. In the Middle East it operates hotels concentrated in the UAE and Qatar, positioned near airports, business districts, exhibition venues, and entertainment destinations, with a consistent value oriented service model and in house restaurants.
Company Industry: Hospitality
Department / Functional Area: Front Office
HOW TO APPLY:
Interested candidates may apply by submitting their resume/CV through the official Premier Inn career website.
