Job Title: Captain
Company Name: Rotana
Job Location: Dubai, United Arab Emirates
Work Mode: On-site
Date Posted: 28-07-2026
Job Reference/ID: JB5472482
Job Description / Role:
We are currently looking for dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.
Key Responsibilities:
- Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
- Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
- Practice good customer relations and attend to customer complaints and queries satisfactorily
- Ensure the Outlet is set-up for service and supervise for a smooth operation
- Direct and supervise the service team to ensure that all duties are performed as per standards
- Ensure that all colleagues have received adequate training to perform their duties
- Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques by exceeding guest expectations and to increase revenue
Experience Required:
- Maximum of two years experiences in a similar role
- Previous experiences in minor leadership and supervisory roles are a definite plus
Education Qualifications:
- Diploma / degree in the hospitality field
Skills Required:
- Good knowledge in both written and spoken English
- Wide familiarity with Micros
- Customer driven
- Proactive and ‘switched on’ individual
- Outgoing, charismatic and approachable character
- Work well under pressure in a fast paced environment
- Teamwork
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
Languages: English
Employment / Job Type: Full Time
About the Company:
Abu Dhabi headquartered hotel management company and one of the largest homegrown operators in the Middle East and Africa. Founded in the 1990s, Rotana manages properties under Rotana Hotels and Resorts, Centro, Rayhaan, Arjaan, and Edge, covering business hotels, resorts, and serviced apartments across the Gulf, Africa, and Eastern Europe.
Company Industry: Hospitality & Accomodation
Department / Functional Area: Food & Beverage
Closing Date: 28-09-2026
HOW TO APPLY:
Interested candidates may apply by submitting their resume/CV through the official Rotana career website.
