Job Title: Operations Supervisor
Company Name: Amazon
Job Location: Dubai, United Arab Emirates
Work Mode: On-site
Job Reference/ID: 10484236
Job Description / Role:
We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.
You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.
This is a varied, challenging role and every day is different!
Your role centers on leading shift operations at one of our fulfillment centers, sorting or delivery stations. You’ll start your shift by reviewing operational metrics and team assignments, then move through your work area connecting with your team members and identifying opportunities to enhance safety and efficiency. Throughout the day, you’ll make real-time decisions about labor allocation, troubleshoot operational challenges, and collaborate with colleagues across different functions to solve problems. You might spend time coaching an associate on a new process, analyzing data to optimize workflow, or working with maintenance and quality teams to address equipment or process issues.
Key Responsibilities:
- Create and cultivate a safe working environment by identifying safety opportunities across your work area
- Manage and train our Associates to help deliver the best service for our customers
- Ensure that customer orders are fulfilled in line with quality and safety guidelines
- Continuously provide critical shift related information to front line management and operators
- Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
- Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
Education Qualifications:
- High School Diploma
Skills Required:
- Familiarity with data analysis tools
- Process improvement methodologies
Employment / Job Type: FULL_TIME
Nationality: UAE National only
About the Company:
Global technology and e commerce company spanning online retail, Amazon Web Services cloud computing, advertising, streaming, devices, and logistics. In the Middle East it runs marketplaces in the UAE, Saudi Arabia, and Egypt following the Souq acquisition, plus fulfilment centres, delivery stations, corporate offices, and AWS infrastructure regions serving enterprise and government customers.
Company Industry: Logistics & Supply Chain
Department / Functional Area: FC Operations
HOW TO APPLY:
Interested candidates may apply by submitting their resume/CV through the official Amazon career website.
