Job Title: Recreation Receptionist
Company Name: Rotana
Job Location: Al Ain, United Arab Emirates
Work Mode: On-site
Date Posted: 4 August 2026
Job Reference/ID: JB5452370
Job Description / Role:
We are currently looking for dynamic, and self motivated female Recreation professionals who want to move their careers forward. This Position is based at Al Ain Rotana.
As a Recreation Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner.
Key Responsibilities:
- Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required
- Create a warm welcome and a friendly atmosphere
- Issue and retrieve locker keys and towels before and after use
- Promote all classes, activities and services that are offered within the club
- Post charges in micros that may incurred by guests and members and carry out correct accounting procedures
- Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations
- Periodically check on the cleanliness and order of the locker facilities
- Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
- Encourage sales through full product and price knowledge of offered and available facilities
Experience Required: You should ideally have a diploma / degree in hospitality with previous work experiences within a hotel.
Education Qualifications: You should ideally have a diploma / degree in hospitality.
Skills Required:
- Good written and verbal English communication skills
- Strong interpersonal abilities
- Computer skills are an advantage
- Customer driven with excellent guest service skills
- Ability to handle complaints
- Positive, smiley individual with a sportive, outgoing and approachable character
- Work well under pressure in a fast paced environment
- Great team player
- Thrives in working with a multi-cultural team
- Understanding the job
- Teamwork
- Taking Responsibility
- Recognising Differences
- Adaptability
- Customer Focus
Languages: English
Employment / Job Type: Full Time
About the Company:
Abu Dhabi headquartered hotel management company and one of the largest homegrown operators in the Middle East and Africa. Founded in the 1990s, Rotana manages properties under Rotana Hotels and Resorts, Centro, Rayhaan, Arjaan, and Edge, covering business hotels, resorts, and serviced apartments across the Gulf, Africa, and Eastern Europe.
Company Industry: Hospitality & Accomodation
Department / Functional Area: Recreation
Closing Date: 4 October 2026
HOW TO APPLY:
Interested candidates may apply by submitting their resume/CV through the official Rotana career website.
