Job Title: Retail Parts Sales Executive
Company Name: Al-Futtaim
Job Location: Dubai, United Arab Emirates
Work Mode: On-site
Date Posted: 29-07-2026
Job Reference/ID: 179439
Job Description / Role:
The Parts Sales Executive is tasked with driving and developing the Commercial Vehicles Parts Sales business by maintaining and enhancing relationships with existing customers while also developing new customer accounts within the assigned territory. They are responsible for meeting sales targets, managing customer satisfaction, and ensuring deliveries are coordinated efficiently. Success in this role involves effective relationship management and the ability to thrive in a competitive environment.
Key Responsibilities:
- Maintain an active customer profile database to ensure all relevant details are up to date for analysis or campaigns.
- Conduct regular customer and field visits to assess business requirements and maintain healthy relationships, ensuring top customer satisfaction levels.
- Achieve or exceed monthly and annual sales targets while maximizing profitability through focus on net sales and gross margin earnings.
- Submit daily call reports indicating visits made to existing and potential new customers, and track growth in the customer database.
- Ensure that monthly overdues are not more than the agreed target, maintaining financial discipline.
- Coordinate the delivery of parts ordered by customers and ensure comprehensive follow-up, gathering customer feedback.
- Maintain high sales volume at profitable margins despite severe competition.
- Work extended hours, evenings, and weekends when necessary to achieve sales goals.
Experience Required: 2-3 years of automotive experience in parts sales, preferably in the Commercial Vehicle sector with field sales experience.
Education Qualifications: High School Certificate or Diploma (12 years of school education).
Skills Required:
- Excellent relationship management skills.
- Strong customer service and target-oriented approach.
- Proficient negotiation skills.
- Adaptability and effective communication.
- Valid UAE Driver’s License.
Languages: Good English communication skills; knowledge of Arabic is an advantage.
Employment / Job Type: Full Time
About the Company:
One of the largest privately held UAE conglomerates, with roots in the 1930s and operations in automotive, retail, real estate, financial services, and health. It represents brands including Toyota, Lexus, Honda, IKEA, ACE, and Marks and Spencer, and develops destinations such as Dubai Festival City. The group employs tens of thousands regionally.
Company Industry: Automotive
Department / Functional Area: Parts Sales
HOW TO APPLY:
Interested candidates may apply by submitting their resume/CV through the official Al-Futtaim career website.
