Job Title: ACES Manager, Amazon Now, Amazon Now
Company Name: Amazon
Job Location: Jeddah, Saudi Arabia
Work Mode: On-site
Job Reference/ID: 10456165
Job Description / Role:
Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Global Specialty Fulfillment operations is looking for an experienced leader with a strong record of achieving results. We are looking to hire an Program Manager in KSA to join the team that redefines Ultra-fast grocery operation and help us build and grow this new service for our customers.
Program Managers are focused on leading Ultra Fast Grocery Last Mile improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the UFG under the roof and Last mile station, provide SME support for UTR, routing and OTR planning, support UTR/LM Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the Amazon Now Stores.
Key Responsibilities:
- Help drive innovation, test new ideas and ensure best practices are followed safely.
- Focus on Safety, People, Quality, Customer Experience, Productivity, Costs and Environment.
- Support project execution working across multiple functions in the organization.
- Resolve issues between various functions and hold them accountable for deliverables.
- Partner with Rest of World (RoW) countries to implement and share best practices.
- Maintain Health and Safety standards and promote a safety culture on-site.
- Measure performance, offer feedback, and provide development support to the team.
- Drive continuous improvement projects to optimize operations and improve productivity.
- Conduct strategic planning for the next three, six and twelve months with a focus on peak-season.
- Write and articulate leadership updates, Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs).
- Establish objectives and metrics for safety, quality, productivity, and customer experience.
Experience Required:
- 2+ years of program or project management experience.
- 3+ years of Computerized Maintenance Management System program experience.
- 3+ years of experience as a maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries.
Education Qualifications:
- Bachelor’s degree in a relevant field, or 2+ years of Amazon RME (BB/3P) full-time experience.
Skills Required:
- 3+ years of advanced Microsoft Word and Excel experience.
- Knowledge of Lean principles and DMAIC methodology.
- Experience in MS Access and SQL.
- Experience in requirement gathering and writing clear, detailed requirement documents.
- Experience using Microsoft Projects software.
- Experience with material handling systems (MHS) installation, operation and maintenance.
- Ability to work a flexible schedule/shift, including weekends, nights, and/or holidays.
Employment / Job Type: FULL_TIME
About the Company:
Global technology and e commerce company spanning online retail, Amazon Web Services cloud computing, advertising, streaming, devices, and logistics. In the Middle East it runs marketplaces in the UAE, Saudi Arabia, and Egypt following the Souq acquisition, plus fulfilment centres, delivery stations, corporate offices, and AWS infrastructure regions serving enterprise and government customers.
Company Industry: Logistics & Supply Chain
Department / Functional Area: Global Specialty Fulfillment
HOW TO APPLY:
Interested candidates may apply by submitting their resume/CV through the official Amazon career website.
